Thank you for your call, it is important to us. You are caller number 19 in the queue and we expect to answer within the next 90 minutes.
On the other hand …
Good morning, this is moneyinfo, Sophie speaking, how can I help you?
Is this a voice from Christmas past? A help desk that answers the phone. A helpdesk that is encouraged to call you back, even when you email a response. A help desk that believes our clients are actually very important to us and behaves accordingly.
No, its not Christmas … It’s a new (old fashioned) way of thinking that we are a service business, judged on the service we offer, and our clients come first. We expect it sounds not too dissimilar to your own ethos as an advice business.
Want to try it for yourself, give us a call on 03303 600 300 and just sit back, relax and listen to a real human being, help guide you to the answer you’re looking for.
In today’s world of automated phone systems, annoying chat bots and email responses often taking days to get to a solution, our support and adoption teams are a breath of fresh air.
We’re here to help you get the best from technology to build a better client experience.
If you’d like to find out more, please click here to organise a demonstration and find out many more ways how moneyinfo can help you get the best out of technology.