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Newsletter January 24

The January 2024 edition of the moneyinfo newsletter is ready and waiting for you. Fill your boots with the latest exciting updates from across the business here at moneyinfo HQ over the past month.

Please click the links to jump straight to the content:

Don’t miss our 12.2.2 Release training webinar

Updated training dates

On-Demand content

1-2-1 Training with Katy

Tessa chats to Jigsaw Tree in Avatar mode

Advice firms are 'more valuable' with a client portal

Xmas 23 Quarterly Do

moneyinfo teams up with Seccl

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Don’t miss our 12.2.2 Release training webinar | Back to the top

With the upcoming release of moneyinfo 12.2.2, we highly recommend joining this webinar which delves into some important points and must- know features within the newest version of moneyinfo.

The purpose of this session is to showcase the range of new features that form part of our 12.2.2 service release which brings a host of new features designed to enhance your experience and streamline your business processes.

Duration – 1 hour

Here's a high-level overview of what's coming in our next release:

  • 2-way Integration with Intellifo Office
  • Export Workflow Details
  • Enhanced Workflow Search
  • Improved Operator Experience during password Changes
  • UI Enhancements
  • Changes to Relationship Dropdown (Dependant)

Fri 1  st  Mar 14:00


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Updated Training Dates | Back to the top

We've released the next wave of updated training webinar dates for this year, with new topics to choose from.

We've listened to your feedback and improved the training webinar topics with all new content and learning outcomes.

We want you to be confident using all of the tools you have at your disposal in moneyinfo Manager, and our Adviser App, so we are giving you access to more live training content than ever before!

There are so many topics to choose from, view them all, as well as our on demand content below:


Training topics

⏳ moneyinfo 12.2.2 Release

📱 The Adviser App

👥  Streamline your business processes

🤝  A Better way to do business

📝  Docusign Overview

🔎 Digital  Fact Find Overview

💬 Secure Messaging Overview

📊 Basic introduction to moneyinfo Manager 

⭐ The Advanced Features of moneyinfo Manager

📈 Workflow Overview

🚀 Best Practice to Maximise Portal Adoption


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On-Demand content | Back to the top

Too busy to join us in person, or just fancy watching the sessions back when you have a spare minute? All of the training webinars topics are also available to watch on demand at your own leisure via our training video page here:

If you have any ideas for training content that is not already covered, let us know via training@moneyinfo.com


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1-2-1 Training with Katy | Back to the top

For complimentary in-person training on any aspects of using moneyinfo, book a personal session with training consultant Katy via the link below.


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Tessa chats to Jigsaw Tree in Avatar mode | Back to the top

Our managing director Tessa Lee, and the founder of Jigsaw Tree, Chris Baigent-Reed, do something a little bit different as they jump into avatar mode in this 30-minute talk.

Discussing Jigsaw Tree's recent accreditation as a moneyinfo training partner; Chris explains how they've worked with firms to configure our technology, streamline workflows and create standard templates to accelerate client onboarding and reviews.

Using specialist process mapping software to measure the before and after results, Jigsaw Tree highlight the time and efficiency savings achievable using moneyinfo.


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Advice firms are 'more valuable' with a client portal | Back to the top

Advice firms that do not have a client portal are less valuable to potential buyers than those that do. That was the view of those taking part in a panel discussion on the subject at the Empowering Advice Through Technology (EATT) conference. Chaired by Ian McKenna, Founder of F&TRC, the panel emphasised that a client portal is not merely a client tool but a "strategic enabler" for advice firms.


Jon Dear, head of advisory operations at Hargreaves Lansdown, said: “If you haven’t got a client portal I would say, go and get it sorted. There are so many reasons, not least the value of your business. In this age of consolidation, companies that have a digital engagement with their customers will be worth more than those who don’t.”


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Xmas 23 Quarterly Do | Back to the top


We had a great send off to our year at our Xmas Quarterly Do, with an all-staff presentation to get the moneyinfo team excited about the features and benefits we're delivering to our client firms this year, as well as launching our 'new model ecosystem' which you will be hearing more on very soon.

We headed to the Black Swan in Henley in Arden for our Christmas feast where we ate exceptionally delicious food, and got to open our Secret Santa gifts in great company with the whole team. Good vibes all around!

As for the entertainment... It's not every day you get to see a magician that delights and disgusts you in equal measure, but when Mark Infiniti demonstrated how he can make a minty TicTac appear from inside his eyelid, there were mixed reactions from the team!


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moneyinfo teams up with Seccl | Back to the top

Launching this year, this integration is designed to provide advisers with a market-leading level of onboarding efficiency, while delivering clients a streamlined and intuitive experience that’s accessible on any device and under their advisers’ brand.

In particular, by making use of Seccl’s comprehensive API capability, it will allow firms to gather clients’ acceptance of suitability, as well as their acceptance of platform and wrapper T&Cs, all in one go – potentially saving weeks of back and forth and delay.