
Making Digital Easy | Full 7 Part Guide
In this series, we will show you how to use digital technology within your business to transform your everyday processes, enhancing client loyalty, increasing profitability and delivering compliance confidence.
The seven-part series will cover the following topics -

Part 1
Meeting your clients’ expectation
Part 2
Using digital to transform your everyday business processes
Part 3
Going from good to great
Part 4
Using your app with your next generation of clients
Part 5
What’s my back-office for?
Part 6
AI and the future of financial services
Part 7
Keep it simple and on-brand
Part 1: Meeting your clients' expectations
Digital transformation is an evolving process as technology becomes ever more capable.
There are three stages to digital transformation, starting with the internet which changed how we use and think about technology


Part 2: Using digital to transform your everyday business processes
If you keep focused and deliver an app that's easy to use and delivers your clients the key benefits they expect, your clients will use it.
You can then use your app to re-engineer your business processes to take advantage of your clients having access to your services from whichever device they are using. Like all of us, that's most often their smartphone.
Part 3: Going from good to great
Want to learn how to go from good to great?
In this article, we’ll run through our top ten things where your app can improve your everyday efficiency.


Part 4: Using your app with your next generation of clients
We will take a look at how you can use your app to attract the next generation of your clients.
Before we do that, it's worth exploring how your app can become your client's go-to financial app, in case of emergency.
Part 5: What's my back-office for?
Most firms have three key technologies - their platform, their back-office system and their client portal.
We integrate and co-exist with all the key platforms and back-office systems and very much complement what they offer.


Part 6: AI and the future of financial services
Artificial Intelligence is going to have a major impact on our lives. For some the potential is horribly scary with thoughts of the apocalyptic rise of the machines.
Some of us simply can’t fathom what we’ll do with all our spare time, particularly if we are no longer needed as part of the workforce in future.
Part 7: Keep it simple and on-brand
Branding helps you show potential customers that you’re an established, credible business.
Be it face to face, in communications, newsletters, website or social media. Every time your clients see something from you, it reflects on your brand.
